Mind your Head Counselling (“us”, “we”, or “our”) operates the Mind your Head Counselling website (the “Service”). We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
If you have questions about this policy please contact Mind your Head Counselling via the website contact page.
1. What type of information we collect
- Personal identifiers (for example, name, email and message)
- Online identifiers (for example, cookies, internet protocol (IP) addresses)
2. How we collect the information and why we have it
Personal identifiers are collected when you:
- contact us via the website contact form. There is a legitimate interest as it is necessary for us to read and store your message so that we can respond in the way that you would expect.
Online identifiers are collected automatically when you visit the website. For example:
- Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information.
- Information from cookies & other technologies: A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Pixel tags (also called web beacons) are small blocks of code placed on websites and emails.
- There is a legitimate interest as it is necessary for us to store information to deliver a functional website, as you would expect.
3. What we do with the information
We do not sell your private and personal information.
Your information is only used as appropriate in view of the basis on which it was collected as per sections 1 and 2. For example, we may use your personal information to reply to enquiries you send to us.
We may share your information when:
- you have provided your explicit consent for us to pass data to a named third party;
- with third party vendors who need to know information about you in order to provide their services to us, or to provide their services to you or the website. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose; or
- we are required by law to share your data. In addition, we will only pass data to third parties outside of the EU where appropriate safeguards are in place as defined by Article 46 of the General Data Protection Regulation.
Links to Other Sites
- We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
4. How we store your information
Your information is stored on the website hosts server. We generally discard information about you when we no longer need the information for the purposes for which we collect and use it – these are described in section 2 above on How and Why We Use Information — and we are not legally required to continue to keep it.
5. Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us via the website contact page if you wish to make a request.
How to complain – You can also complain to the ICO if you are unhappy with how we have used your data. Please visit the ICO for details.
6. Changes to this policy